This Privacy Policy explains how ShortCodes.ai (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website or use our WordPress plugins and AI tools.
We are committed to safeguarding your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Who We Are
ShortCodes.ai provides AI-powered tools and WordPress plugins that allow users to create dynamic content and functionality without writing code.
For the purposes of data protection law, ShortCodes.ai is the data controller of any personal data collected through our website and services.
Information We Collect
We may collect and process the following categories of information:
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Contact information such as name and email address when you contact us or sign up for updates.
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Account or licensing information if you purchase or activate a plugin.
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Technical data including IP address, browser type, device information, and WordPress environment details.
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Usage data relating to how our website and plugins are accessed and used.
We do not intentionally collect sensitive personal data.
AI Inputs and Generated Content
When you use our AI tools, you may submit text or instructions to generate content or functionality.
These inputs are processed solely to deliver the requested service. We do not use AI inputs to identify users, and we do not sell or share prompt data for advertising or profiling purposes.
You retain control over the content you generate using our tools.
How We Use Your Information
We use personal data only where necessary to:
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Provide and maintain our services.
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Respond to enquiries and support requests.
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Improve website and plugin performance.
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Monitor security and prevent abuse.
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Comply with legal obligations.
We do not use your data for unsolicited marketing.
Legal Basis for Processing
Under GDPR, we process personal data based on one or more of the following legal grounds:
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Your consent.
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Performance of a contract.
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Compliance with legal obligations.
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Legitimate interests, such as improving our services and ensuring security.
Cookies and Analytics
Our website may use cookies and similar technologies to ensure proper functionality and to understand how visitors use the site.
You can control or disable cookies through your browser settings. Where required, we obtain consent before using non-essential cookies.
Third-Party Services
We may use trusted third-party service providers for hosting, analytics, payment processing, or email delivery.
These providers are contractually required to process data securely and only on our instructions.
We do not sell personal data to third parties.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under GDPR, you have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Request deletion of your data.
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Object to or restrict processing.
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Request reminder of data portability.
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Withdraw consent at any time.
You may exercise these rights by contacting us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
While no system can be guaranteed to be completely secure, we continuously review and improve our security practices.
International Transfers
If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@shortcodes.ai